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Frequently Asked Questions

If you do not see the answer to your question below, please contact us.

Do you deliver to my area?

Communities in our service area are listed at the bottom of each page of this website. If your community is not listed, please contact us to inquire.

How can I reserve a jumper, slide, games, or other party rentals?

Make reservations quickly and easily here on our website. You’ll find a wide variety of inflatable jumpers, slides, games, tents, tables, chairs, and many other event/party rentals to help make your event a success.

How far in advance do I need to reserve a jumper?

Jumpers should be reserved at least two (2) weeks prior to your requested delivery date, or up to three (3) days in advance with the acknowledgement that a fall-back jumper option may be necessary if your primary choice is not available.

Is there a deposit required?

No, a deposit is not required. Full payment is due after the jumper(s) and/or other rentals are installed at your location.

Can I cancel my order?

Yes, you can cancel your order up to one (1) week prior to your reserved rental day and no charges will apply. Please see our Terms and Conditions for details.

Are your jumpers safe and clean?

Our jumpers and other rentals are always cleaned prior to a rental appointment. We also check them during setup to ensure safety.

Does the jumper blower need an electrical energy source? How much energy does it use?

Yes, you will need to have access to an electrical outlet serving 120V and a properly rated extension cord. If you do not have a properly rated extension cord available, we can install one for you.

If renting a jumper for use in a park or other location without a 120V outlet, you will need to use a power generator. We rent generator units as well. Please see our generator rental page for more information.

What time do you deliver and pick up the jumper(s) and/or party rentals?

Jumpers and other party rentals are rented for a maximum of 8 hours and are scheduled for pick up no later than 8:00 pm, unless you choose the option for next morning pick up for an additional fee. See individual rental items for costs and options, and our Terms & Conditions for more details.

How long does it take to set up and take down an inflatable jumper?

It typically takes about 20 minutes to install an inflatable jumper and about 15 minutes to take down at pick-up time. Larger orders may vary from 45 minutes to 1 hour or more.

How can I be sure that you will show up on time?

We will call you the day before to confirm your appointment details. Please also feel free to contact us anytime with questions or concerns.

Can I keep the jumper(s) and/or rental items overnight?

Yes, there is an option to keep the jumper(s) and other rentals overnight for an added fee. Our next morning pick-up option typically costs an additional $45.* All items must be in a secure backyard or other gated/secure location. Our rental Terms & Conditions specify that you are liable for the full cost of the item(s) if stolen.

*Prices and terms are subject to change. Please see individual rental items for optional overnight additional fee.

How many children can safely use a jumper at the same time?

Only compatible groups and size of children should play in each jumper unit at the same time. See guidelines below and the individual rental unit. See also our Terms and Conditions. Contact us for more details.

13×13 Jumper Capacity

Age Range Maximum Occupants
8 years old and under 9 children
9-12 years old 6 children
Older teens 3 to 4 children
Adults 3 adults

15×15 Jumper & Combo Capacity

Age Range Maximum Occupants
8 years old and under 10 children
9-12 years old 6 to 8 children
Older teens 4 to 5 children
Adults 4 adults